Cancellation Policies & Fees
We value your business and recognize that everyone’s time is valuable.
As a family owned and operated business, our aestheticians have dedicated themselves to this profession because of their passion, but also as their livelihood and a way to provide for their families.
Appointment times are limited and your appointment time is reserved specifically for you.
We require a credit card to hold on file for booking an appointment in the event of a late cancellation or no-show.
Thank you for reviewing the following policies regarding cancellations, no-shows and late arrivals.
- CANCELLATION POLICY
Please provide 48 hours notice if you are unable to keep your appointment for any reason.
Cancellations within 48 hours or less of your scheduled appointment time will be subject to a $50 cancellation fee to the card you have provided for us to keep on your file.
- NO SHOW POLICY
A “no show” fee of the total value of the service(s) that were scheduled will be charged if you fail to show up to your appointment without notice.
- LATE POLICY
We understand things happen. If you are running late, please call us at 727-344-3897
There is no charge if you are late. However, we cannot extend past our scheduled service time and we may need to shorten the service because of this.
The total value of the service(s) scheduled will still be charged regardless of what we have time to do.
Product Return Policy
Product may be returned within 14 days of purchased if it is unopened and unused. Product that has been used may be returned if client experienced a reaction — this will be evaluated on a case-by-case basis by the aesthetician. Products with expiration dates may not be returned for after product has expired.
Refunds will be made in the same form as original payment. Credit card purchases will be refunded back to the original on which the product was purchased. If you would like, a credit may be applied to a gift card to use toward future products and/or services from DayGlo Med-Spa.